I’m just wondering if anyone else has see them. My Auto-Lock can’t be selected, and the only option for the passcode lock time is Immediately.
I installed iOS 4 (GM) from WWDC did a clean install and checked the pass-code option, it was fine. Then, when I installed just my apps and content it locked me out again. I didn’t install from backup.
I’m wondering if it has something to do with my profiles… Although I did check some other people’s iPhones at WWDC and did not have this problem.
Update: Turns out Google’s Exchange policy is to blame -
“Exchange servers can require that devices have specific auto-lock settings. iPhone honors those settings. If a particular Exchange server requires that you have auto-lock set to 1 minute, then your auto-lock will be set to 1 minute, and you cannot change it as long as your iPhone uses that Exchange account.”
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=01ae1e93566db98a
June 22nd, 2010 at 3:48 am
same problem here, let me know if you find a fix
June 23rd, 2010 at 6:01 pm
same to me.
so I turned off passcode lock
June 24th, 2010 at 5:22 pm
Same problem updated to OS 4 and bloody thing is as above. Cant turn it off. Have deleted all accounts and still nothing.
Anyone got any ideas so damn annoying.
June 25th, 2010 at 10:11 pm
i’m with the same problem…and i never had have exchange account….any solution??
June 26th, 2010 at 11:48 am
Same as Arnold, above. Never had an Exchange account.
In my case, everything was working fine with options to set various lengths of time, but after I reset all settings, this issue began.
FWIW, I reset the phone’s settings to try solving an issue with its proximity sensor. I’m consistently dropping calls by hitting keys on the phone.
This is getting a little out of hand, huh?
June 26th, 2010 at 10:01 pm
Same Problem Help!
June 27th, 2010 at 2:57 pm
Hey guys..
Spoke with Apple Support today. A clean restore, as a new phone, fixed the issue. I had restored from backup at one point, but that hadn’t solved it.
Try restoring your iPhone, set it up as a new phone, and then resync your media to the phone. Avoid restoring from a backup.
Hope this helps. Good luck.
June 28th, 2010 at 8:54 am
Dear ElJefe, thks for your reply! I gonna try to do what you said….bye
June 29th, 2010 at 3:44 pm
Same problem here. I reset all phone settings (top option, not deleting data or media) and after that I only had the ‘Immediately’ option. I’m going to see if this is resolved in a firmware update in the coming days before I resort to a scorched earth restore.
June 29th, 2010 at 11:21 pm
I have the same problem. I “reset all settings” to solve a different problem, and now I only have “immediately” just as described here.
Doesn’t matter whether or not a GMail account is setup.
June 29th, 2010 at 11:54 pm
Greg and VR,
I posted the fix on Sunday. Read above.
June 30th, 2010 at 6:39 am
Thanks ElJefe, that’s more than I want to do right now. With all the apps I’m using, that’s a lot of setup. So, I’ll wait and hope that it’s resolved in a firmware update, because even if I were to go through all that, if I had to do a reset again, I’m assuming I’d end up in the same place. The problem appears to be the reset settings function that causes the pass lock problem.
June 30th, 2010 at 12:59 pm
“Wipe everything you have and start over from scratch” is not a viable solution.
Like Greg, I have spent a lot of time configuring lots of apps - let alone the phone itself. So aside from the 3 hour process to do the full refresh, there is another huge undertaking to get the phone back to my configuration the way I have it.
This is a bug. Plain and simple, and it should be fixed. “Reset All Settings” should not create a UI malfunction.
July 1st, 2010 at 12:53 am
I deleted my mailboxes completely, removed the profile I’d set-up for the phone and rebooted the phone. Now I can change the Auto-lock timeout even after re-adding the mailboxes.
July 1st, 2010 at 12:54 am
p.s. I cannot change the Passcode lock from Immediately with the fix above.
July 1st, 2010 at 8:03 pm
And this is of course the same problem on my iPod Touch after the iOS4 upgrade, so it is not a phone- only issue.
July 2nd, 2010 at 12:14 pm
Ozz: when you say ‘removed the profile I’d set-up for the phone’ - what do you mean specifically.
July 6th, 2010 at 12:29 pm
Greg, I think he is referring to the profile that he created using the iPhone Configuration Utility:
http://support.apple.com/kb/dl851
You can use the configuration utility to fix this problem:
http://discussions.apple.com/thread.jspa?threadID=2469599&tstart=0
August 15th, 2010 at 10:55 pm
I had the same problem, and it is annoying as hell, i “reset all settings” and the options were gone, it was a month ago and i tried everything, even a clean restore, it didn’t work so i’m erasing all data and settings to see if it solves the problem, i hope so, i’m doing that as i’m writing, then after it you should try restore from backup, so you don’t lose information, hope this works.
August 22nd, 2010 at 10:30 pm
Had problems with voice mail and had to load 4.0.2. Now I cannot set any password delay except “Immediate”.
August 23rd, 2010 at 6:08 pm
Have the same problem. It seemed to occur after i did an off and on sequence because I had to install my invisibleshield. I did a ‘reset all settings’, tuned it on and off a few times, deleted my yahoo mail account, did a restore from back up.
Currently doing a restore as a new phone…..hopefully it works.. i will post an update soon…
August 24th, 2010 at 5:44 pm
ok guys . . .this worked….and i got rid of the google reference app since i would rather just use safari (if all it did was open safari anyway)….
Hope this helps you out.